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Creating a Web
Site
Uploading Files to the Web Server
Web Site Maintenance / Search Engines
What's
missing from this FAQ??
Creating a Web Site Does CBCInet have a miniature banner for my website? Yes we do and all you have to do is copy & paste this HTML into your website:
There are a large number of documents on the web to help you write HTML. CBCInet also offers Web Site design services. If you would like more information on Web Design & e-commerce services from CBCInet contact our sales department at 800-778-0838 or e-mail sales@cbcinet.net. Below is a list of sites that can assist you in writing HTML documents.
HTML files should end with .html or .htm extensions. The first file you want people to see (your "homepage" should be called "index.html". The Web Server file system is case sensitive. If you put in one of your html files <a href="MYFILE.HTML"> and name the file myfile.html the system will not be able to find it. The Server will search for several different index files in this order:
Note: When your domain site is first created we place a file named index.html in your /web directory that tells you how to personalize your home page, administer your site, and how to administer and user sites within your domain. How much web space do I get? / How many pages can I put up? / Can I get more space if I need it? All CBCInet accounts are allotted 50MB of web space free. You can create as many pages as you want within that space-- note that pages containing lots of large graphics or executable files will take up much more space than pages that are primarily text. You can determine the size of your pages by checking them on your local hard drive before uploading them. If you fill your 50MB of space, you can obtain additional blocks of 25MB for a charge of $5/month. Please call Customer Service to order additional space. If you'd like the results of a form to be sent to you via email, CBCInet already has a CGI script for you. Just paste this HTML (changing YOUR-DOMAIN.com) into your web page: Click Here to see the MailForm Sytax <FORM METHOD=POST ACTION="http://www.YOUR-DOMAIN.com/cgi-bin/mailform.cgi">
The following will create a submit button on your form: <input type="submit" value="Submit the
form"><input type="reset" value="Start over"> </form>
Click Here to see an Example of the MailForm Embed the following code into your HTML page. <img src="http://www.YOUR-SITE.com/cgi-bin/Count.cgi?df=your-site.dat" align="absmiddle">Where YOUR-SITE.com is the name of your hosted domain and your-site.dat is the data file replacing your-site with the name of your hosted domain. For more than one counter use your-site#.dat where # is a number 1-9. If you need more than 10 counter data files e-mail support@cbcinet.net. Look at the Example Page for more examples. You can also look here for counter options.
How to use different digits: There are several sites including Digit Mania which maintains a collection of GIF digits which can be used with the counter. CBCInet has over 400 hundred of Digit Mania digits already installed. Digit selection is used in conjunction with the dd=digitname option. See the Example of using a digit named B.
Image maps can be created with such software
as: To reference the map that you created with this software from your HTML page, insert the following: <a href="file.map"> <img src="your image map" ISMAP > </a> The only thing to customize here is "filename.map" Just make sure it's the same as the .map file you just created. It does have to end in ".map", though. Client Side Image mapsAnother approach to image maps is to include all the information on the HTML page itself rather than in a separate .map file. This is called a client side image map and offers some advantages and disadvantages. The advantages are that the map is interpreted by the browser so it allows a faster response time when the visitor clicks on a hot spot. It also displays the destination when the visitor moves the cursor over the hot spot, instead of displaying just coordinates. On the down side, not all browsers are able to interpret client side maps- only MSIE and Netscape currently do. So, taking this approach may limit your sites' usability if you don't provide some type of alternative navigation as well. Here's how to set up the HTML page to run a client side map. 1. First, define the map name and hotspots with a tag like this: <MAP NAME = "map"> The SHAPE can be RECT, CIRCLE, or POLY. The COORDS are the same type of coordinates that would be used in a standard .map file, and indicate the position of the top left and bottom right corners of each linked hotspot you want the map to have. NOTE: th e coordinates are in a comma-separated list with NO SPACES (unlike the standard .map file setup, where they are included as pairs separated by a space! The HREF is the URL or filename the hotspot defined by the COORDS should link to. 2. In the HTML where you want the image to appear, include an IMG SRC tag like this: <IMG SRC="someimage.gif" BORDER=0 USEMAP = "#map" ISMAP> using your image file name instead of someimage.gif. Assuming you've called your map (defined in the previous step) "map", you can leave the USEMAP tag as it appears. Save the HTML file and upload it to the server to test it with either Netscape or MSIE. A cgi script is a way of extending what you can do with the web. Many of the "interactive" web sites make use of CGI scripts to take data from the browser, send it to the server where it can be manipulated (often by a script written in perl or C), and then do something with the output of the script. For example, you would use a cgi script if you wanted to use a form to search a database or mail the output of a form to someone. You can also use a cgi script to do something like put a counter on your page. CGI stands for Common Gateway Interface, which is a specification for how information is exchanged between client browsers and http servers. The CGI specification includes many environment variables. Where does my CGI have to be located? Your CGI should be located in a directlry named cgi-bin locted in your doamins' /web directory. The script filename MUST end in .cgi What language can my CGI be In? CBCInet's web servers support the following languages:
*(must be compiled on a Pentium processor machine running Red Hat Linux) What are the paths to perl, sendmail and my base directory?
Once your script is written, here's what to do to run it on your web site:
To learn more about perl, check the
books The following references provide additional information on CGI scripting and advanced web site development:
Can people download a file from my site? CBCInet does not currently support anonymous ftp access
to the server; however, people can download files from your website through
whatever web browser they are using. To link a file for ftp, put this tag line
in your html file: You can also create a subdirectory in your web folder named. for example, files and not place an index.html or index.htm file in the subdirectory. Within that directory you can place files. When someone visits www.YOUR-SITE.COM/files they will see a directory listing. It is not possible for people to upload files to your site unless you give them regular ftp access with your username and password. It is highly recommended that if you do this, you change your password afterward. Do you support server side includes? Yes. A server side include is a way of calling a
procedure directly from an HTML document. The syntax works something like
this: HTTP Pseudo-Streaming HTTP enables audio content providers to stream RealAudio from a World Wide Web server. While this method is not as robust as using a media server, it provides a reasonable method for providing low volumes of RealAudio content form sites such as personal web pages. Our World Wide Web servers are pre-configured with the MIME types to run Real Audio. To stream RealAudio content using HTTP:
Uploading Files to the Web Server Do you support FrontPage Extensions? Yes, we do support Microsoft FrontPage. You may have already had FrontPage installed when we setup your domain. We usually install FrontPage extensions by default, and FrontPage extensions are not installed by default only at your request. If you are using FrontPage, and requested not to have FrontPage extensions installed, and would like to have them installed now, please e-mail support@cbcinet.net. Please provide us with your domain name & username letting us know that you would like to have your account set up to handle FrontPage. If received before 5PM that business day your account will be set up for FrontPage by the next morning. For more information on the FrontPage
editor , please see Microsoft's
home page or call How do I publish in FrontPage? In FrontPage Explorer you go to the File menu option and go to Publish FrontPage Web. When it asks you for the Destination Web Server or File Location, you put in www.YOUR_DOMAIN.com. When it asks for the Name of Destination FrontPage Web, you leave that blank. How do I publish using MS Publisher?
How do I upload my web page files to my site? Please visit our ftp helper page. For page creation we recommend Microsoft FrontPage without the FrontPage extensions.TROUBLESHOOTING:IMPORTANT NOTES:
As a site administrator, you have the privilege to publish the site home page. Once you have created a home page and you want to post it to your domain, you can upload it by following the steps listed below. Note: Before uploading your home page, make sure its file name is index.htm or index.html. The uploaded page will appear at http://<your.vanity.domain>/index.htm.
How can I change file permissions thru FTP? (CHMOD) Unix file permissions specify how a file can be used. The permissions settings are given in three classes-- owner, group, and other. A file's owner can specify the level of file protection for each of these groups. The numerical file protection levels are:
In a directory listing, these protection levels are given in a format that looks like this: -rwxr-xr-- 1 owner group filesize date modified time modified filename
The Unix chmod command can be executed thru most ftp clients. Here are instructions for using some of the most popular ones.
If you are getting Permission
denied after you connect you are probably not in the /web
folder. Double click on the /web folder and then try to upload.
Invalid login error messages indicate that the
username/password you're using don't match what is set up on the server. This
could be due to case sensitivity (for example, if your username is susan and
you put Susan into the FTP program as the userid), a wrong password, or a
problem with your directory itself. If you've checked and are putting correct information into your FTP program, or if you never had trouble before and are now getting one of these error messages, please call customer service and ask for a tech support person, or email webmaster@cbcinet.net. To have a page display automatically when someone visits an address such as www.YOUR_DOMAIN.com , you need to have that page be named "index.html" or "index.htm". So, if you've called your "home" page "myfirstpage.html", it won't appear when your site is accessed, and the server will display an actual index of your files instead. Renaming the file from "myfirstpage.html" to "index.html" will resolve the problem.
Web Site Maintenance I have this page how do I get people to look at it? The best way to have people find your page is to make it interesting. Big graphics that take a long time to down load tend to discourage people. The real trick is to target some interest and then make a page that someone will want to come back to. There a lots of pages of pictures of people's dog, cat, kids etc. Do something different. Once you have a page, you can try getting it listed in some prominent place on the net. Search engines are usually free to register your site. You can go to any of the big ones and register yourself by clicking on the link at the bottom of their page. For example you can try these
We also strongly recommend the use of "META TAGS" - These hidden tags are read by many search engines to help correctly and effectively index your website (They should be place between the HEAD tags): <head> For more information visit our Metatag section. How can I get usage statistics for my site? There are several ways you can track how many people look at your page. Most simply, you can put in a counter or guest-book. CBCInet has two methods for you to view your domain
statistics: In either case simply log in with your administration username and password for your domain and view all the statistics of your site. This is a listing of the most common problems that we see and how to fix them. Things here are mostly things that didn't fit somewhere else in this FAQ.
CBCInet uses Apache Web Server How Does my E-mail account work? With all accounts, you get a primary E-mail account. If you want unlimited
aliases, meaning everything e-mailed to your site that is not already a
username or alias goes to one mailbox, go to www.YOUR-SITE.com/siteadmin.
Under User Management add the alias @YOUR-SITE.com to the alias of the
account you want default e-mail sent to. Everything and anything sent to your domain name is sent by
default to the E-mail address you add this alias to. Click here for additional e-mail pop accounts. Click here for additional email forwarding or pop accounts. All of your domain's mail is sent to and received from mail.YOUR-SITE.com. When setting up your e-mail pop program use mail.YOUR-SITE.com, where YOUR-SITE.com is the name of your domain, as the smtp and pop servers for your domain. How do I set up my additional E-mail accounts? You get one main mail account with unlimited aliases, and four specified email accounts. To get the additional accounts set up, go to www.YOUR-SITE.com/siteadmin. Under User Management create the additional accounts. Under user management select Add User, and complete the user information. Make sure your username begins with the first 4 characters of your domain name has 8 characters. Note: When creating a new user for your domain always begin the username with the first 4 characters of your domain name followed by 4 unique characters. For example if your domain name is domain.com and you want to create a user named John Doe with the email address of jdoe@domain.com you would create and account name domajohn and alias the e-mail address jdoe to this user account. You may also send an email with your domain name and the names you want to specify to support@cbcinet.net. Make sure to include the addresses they are being forwarded to and if they are pop accounts, please include a password for each one. Check formats below:
Please follow this format for requesting additional forwarding accounts:
Please follow this format for requesting additional pop accounts:
For an additional fee per individual address ($3
per name, per month), you can have as many E-mail forwarding or pop accounts
as you want. I have a POP3 mail account, what is the server information ? The way you set up your pop accounts will depend on what email program you are using. Here are your basic mail server preferences that you need to follow: Your POP3 (incoming mail) server is: mail.YOUR-DOMAIN.com where YOUR-DOMAIN.com is the name of your hosted domain Your SMTP (outgoing mail) server is:
mail.YOUR-DOMAIN.com Eudora Mail Users:
As with E-mail forwarding, you have unlimited aliases for your primary E-mail account. All of your unspecified mail will go into your main POP account.
You can go www.YOUR-SITE.com/siteadmin to administer user e-mail accounts.
How do I send mail from my domain? You can send mail from your domain name even if we are forwarding your mail to your current email address by changing your smtp server setting. In your mail program, (you can't do this in AOL's mail program) go to your mail server settings and change your smtp (outgoing mail) setting to: mail.YOUR-DOMAIN.com Also, make sure that you change your email return address to "whateveryouwant"@YOUR-DOMAIN.com
Domain Management How do I maintain my domain settings? Go to http://www.YOUR-DOMAIN.com/siteadmin.
Where YOUR-SITE.com is the name of your hosted domain.
How do I create domain administrators? Go to http://www.YOUR-DOMAIN.com/siteadmin.
Where YOUR-SITE.com is the name of your hosted domain. Under user management select Add User, when completing the user information make sure the Site Administrator box is checked. Note: When creating a new user for your domain always begin the username with the first 4 characters of your domain name followed by 4 unique characters. For example if your domain name is domain.com and you want to create a user named John Doe with the email address of jdoe@domain.com you would create and account name domajohn and alias the e-mail address jdoe to this user account.
Who to contact for InterNic billing? Questions regarding InterNIC
Invoicing
and Payment Procedures should be referred to Registration
Services. Can multiple domain names point to the same HTML file? Yes. You can have more than one domain point to the
same root directory. Our set-up fee and InterNic's fee still apply for this
additional domain name. The yearly pointing fee is $75. You cannot change the name, you can only register a new one or request a termination of your existing one from us. You will need to submit an order for a new domain name. This can be done through our online order form at https://www.cbcinet.com/secure/order/ or by calling us at 800-778-0838. In the online order form, please make reference to your current domain name that you are replacing in the comments section. Please note that we must set up an entirely new
account for this new domain name. Also another set up fee will be charged and
you will need to reupload your files to the new account. And since this is a
new domain name, the InterNIC
Registration fees still apply. How do I update my billing with CBCInet? If you need to update or change any of the billing
information associated with your account with CBCInet, or send E-mail to support@cbcinet.net. Note:
please include your domain name in your E-mail. How do I change my password on my account? If you want to change the password on your FTP account or on your POP E-mail account, go to www.YOUR-SITE.com/siteadmin. Select User Management and select the user account you want to edit. You may also send E-mail to support@cbcinet.net, call us at 1-800-778-0838. Note: please include your domain name and any other pertinent information in your E-mail. |
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